Claims and return goods:
- Damage/shortage claims MUST
be made within 5 days of receipt. Damaged or defective items will (at our
option) be replaced.
- Make sure that what you are ordering
is appropriate for your use.
- Returns are not accepted without
prior authorization (an RA# MUST be obtained from us or the package
will be refused) and are subject to a 25% restocking fee plus return shipping
in addition to the original shipping charges.
- Custom orders, Flags, Seasonal
or sale items are NEVER returnable.
Due to variations in
monitors, scanners, browsers, and dye lot changes by manufacturers, we cannot
guarantee exact color matches with what you see on your screen or even with
what you received from us in a previous order.
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a subsidiary of Vieco. All Rights Reserved.