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TERMS & CONDITIONS. VIECO LLC |
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Pricing: Every effort is made to verify accuracy of this catalog and maintain pricing. However, factory reserves the right to change pricing without notice. Product Information: Every effort is made to verify accuracy of the product information in this catalog. However, we cannot be held liable for erroneous information. Product Color: Every effort is made to verify color accuracy of the products in this catalog. However, due to printing and computer monitor limitations, we cannot be held liable for variations in color. If color is important, please order random samples or a product proof. Product Color Variation: Product colors may vary in color from lot to lot as well. The above stated variation is not considered to be defective.White napkin paper will vary in “brightness” from lot to lot. Colored napkin paper is dyed to achieve its respective color. Therefore, each lot could appear as a slightly different shade. Napkin color could “bleed” when wet. Logo Placement Variation: Normal placement unless specified. Understand that during printing the placement can vary slightly. This is not considered a defect. Scuffs & Scratches: It is the nature of plastic to scuff and scratch during stacking and shipping. Clear and dark colored plastics show this the most. These scuffs and scratches are not considered a defect. If this is a concern order a random sample. However, this is still no guarantee that your product will be better or worse than the sample you received, as the scuffs and scratches are random in nature. Product Substitutions: Factory reserves the right to substitute our products with one of a similar design, color and function. Notice may or may not be given at factories discretion. Order Cancellation: Any cancellation to a processed order must be in writing and is subject to $30 charge in addition to any material/labor cost. Order Change: Any change to a processed order must be submitted in writing and is subject to a $10 charge, in addition to any material/labor cost. Returns: Must be pre-approved by the factory and in no event will be accepted after 5 days from date of delivery. Orders refused by the customer through no fault of the factory or unauthorized returned merchandise will be reshipped. Unimprinted Items: Certain items are not exchangable or returnable. Please check with us. If returnable, return of unimprinted items will only be accepted if packages are unopened, and will be subject to a restocking fee of 25%. All freight will be the responsibility of the customer. Factory Compliance Policy: The distributor or end user must make their own determination that their use of product(s) is safe, lawful, and technically suitable in your intended applications. It is understood that by submitting an order us, you agree to all of our terms and conditions, regardless of what is on the your purchase order. |
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